FAQ's

Where do you ship to?

We currently ship to the United Kingdom only.

How long does delivery take?

All orders are delivered within 6 to 8 business days via standard tracked delivery.

How do I track my order?

Once your order has been dispatched, you'll receive a confirmation email with your tracking number. To track your delivery:

  1. Head to our Order Tracking page
  2. Enter your tracking number
  3. Follow your delivery in real time

What is your return policy?

We stand behind our products. If you don't notice any improvement in your daily life within 45 days of delivery, contact us and we'll make it right. No hassle, no questions asked. Items must be returned in their original packaging.

Can I change or cancel my order after placing it?

We process orders quickly, so changes aren't always possible. If you need to amend or cancel your order, contact us as soon as possible at contact@nordic-compress.com and we'll do our best to help before it's dispatched.

My product arrived damaged, what do I do?

We're sorry to hear that. Please contact us within 48 hours of receiving your order at contact@nordic-compress.com with a photo of the damaged item and your order number. We'll sort it out for you as quickly as possible.

How do I return an item?

  1. Contact us at contact@nordic-compress.com with your order number and reason for return.
  2. We'll send you the return instructions within 24 hours.
  3. Ship the item back using a tracked delivery service.
  4. Once received and inspected, your refund will be processed within 5-7 business days back to your original payment method.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Klarna, as well as Apple Pay and Google Pay.

Is my payment information secure?

Absolutely. All transactions are processed through a fully secure payment system, which uses SSL encryption to keep your personal and payment information fully protected. We never store your card details.

Can't find your answer?

Have a question about your order, need help choosing the right product, or just want to talk to a real person? We're here. Drop us a message using the form below and we'll get back to you within 24 hours.

Contact form